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Techservice

ATTENTION, due to restructuring are currently being until further NO Techorders longer accepted.

We ask for your understanding.

 

With us you can have your paintball markers checked by a specialist and checked. We offer a complete Techservice for many of the most common marker models. On request, we take over for you the complete maintenance, repair and repair of your Paintballmarkers .


WE OFFER THE FOLLOWING SERVICES


SERVICES FOR END USERS, DEALERS AND FIELD OPERATORS

  1. Maintenance of paintball markers
  2. Repair of a damaged paintball marker
  3. Rebuilding the Paintball Marker (if approved by the Arms Act)

For dealers and pitch operators we offer separate conditions. Please contact us via email.


OVERVIEW OF THE BRANDS FOR THE TECHSERVICE


WE REPAIR FOLLOWING PAINTBALL MARKERS BRANDS / MODELS

Carmatech_LogoDangerous_Power_LogoLuxe_LogoDye_LogoBattle_Tested_LogoEmpire_LogoMaxtact_LogoMacDev_LogoMilsig_LogoPlanet_Eclipse_LogoProto_LogoSmart_Parts_LogoSpyder_LogoTiberius_LogoTippmann_Logo


INFORMATION ABOUT THE REPAIR & MAINTENANCE COSTS


The total cost of a marker repair always depend on the size and the required spare parts. For the preparation of the estimate and the examination of your Marierers we charge a flat rate of 35, - to 50, - Euro, depending on which marker model you own.

The lump-sum costs will be charged in any case, even if after the examination, eg for cost reasons, no repair order is issued to us. When the repair order is issued, however, the lump sum will be offset by us with the later total price.

You can find the exact prices for the desired marker model in the Techservice category on the left in the article overview. The working hour of the technician is calculated with 35, - Euro. The first hour is fully charged, after which we calculate in 15 minutes.

If replacement and wear parts are required for the repair, these will be charged additionally. The repair time is, depending on the difficulty of the work to be performed, the availability of the required spare parts and the current order situation, about 5-10 working days.


OVERVIEW OF REPAIR AND MAINTENANCE COSTS

 


Fee for examination & quotation
35 € - 50 € depending on the marker model.


Working time of the technician
35 € - 50 € depending on the marker model. See prices Techservice 
€ 10 each additional 15 minutes


Costs for spare & wear parts
Individually per order and requirement. General maintenance work (eg O-rings) is already included in the package. 
Should additional spare parts be required, our technician will contact you to consult.


Costs for shipping
The shipping costs are in principle to be borne by the client. (Return delivery). We assume no shipping costs for repair services.

- UNPUBLIC PACKAGES ARE NOT ACCEPTED -


Duration of Repair
We will work on your marker as soon as possible. However, there may be other markers for maintenance. We process the markers one after the other and try not to take more than 5 - 10 working days. Depending on the model and difficulty of repair, this period may vary. The technician will contact you when your marker arrives. This was done by phone or e-mail. Please complete the tech form completely.

NO MACHINING WITHOUT ORDER FORM IS POSSIBLE


PROCEDURE OF REPAIRING YOUR PAINTBALL MARKER

  1. To have your paintball markers repaired with us, please go to the shop in the area Techservice and there selects the appropriate service (Marker Repair / Service Check) for your model as an article. The desired service you buy easily through the shop like a normal article. The price includes the error analysis as well as the preparation of the cost estimate for the repair of your marker.

  2. NO MACHINING WITHOUT ORDER FORM IS POSSIBLE - Please fill in the repair/ maintenance form below and attach it to the marker you send us for repair. There, all important information that we need for a quick repair is recorded. Please understand that we can only accept and process orders with a fully completed and signed form. If the form is not completed and our technicians are missing important information, delays may occur.

  3. Upon receipt of your marker, our technician will begin the inspection and error analysis. Afterwards he will get in touch with you and tell you where the problem lies, how long a repair will take and how expensive the repair incl. All parts, working time etc. will be in total approximately. Please understand at this point that we can never tell in advance with 100% certainty how expensive a repair is exactly, it may be that one fixes a bug successfully and another opens up, so the information is first a rough guide. If the repair costs increase significantly during the work but for some reason, of course, our technicians get back together with you to clarify this.

  4. After the conversation with our technician, you decide whether the repairs should be carried out or not. The price of the quotation will be charged when placing the order with the final price. 

FURTHER INFORMATION ABOUT OUR REPAIR SERVICE

  1. As a payment method, you can make payment via prepayment transfer and cash on delivery for marker repairs.
  2. Every repair we carry out will give you a 2 week warranty on our repair service.
  3. The costs for the return shipping of the articles to be repaired are in each case to be borne by the customer.
  4. Please transfer the money only after the completion of the repair, if you have received the total bill from us.

Download the service form

Please download the service form, complete it and enclose it with the marker sent in for repair.

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