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Shipping Information

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Dear customers,

as a reliable and conscientious company, shipping of the ordered goods is generally done as an insured package. We trust in the delivery of our parcels on the deliverer DHL, as he offers a delivery rate of about 95% within 24 hours after shipping the goods from our warehouse. This allows you as a customer a fast and reliable receipt of the goods, and without additional costs.

If you should not be home once the goods are delivered, the parcel carrier leaves a message in your mailbox, so that the parcel can be picked up conveniently at the nearest DHL depot or the nearest post office - Of course, DHL also delivers on Saturdays.

All orders are processed by us as soon as possible, working days at the latest within 24 hours after receipt. Please understand that in advance payment a shipment can only be made when the amount to be paid has been credited to our account. Therefore, please plan in advance payments 1-2 business days for the transfer and another 1-2 business days for shipping.

You can find an overview of the order/ payment options in the section Payment Information.


Shipping costs graduation


Within Germany

For standard parcel delivery (payment in advance, PayPal, Sofortüberweisung etc.) the cost of the shipping costs 6.90 Euro. When shipping by cash on delivery (convenient payment upon receipt of goods), the cost is 14.90 Euro (6.90 euros shipping + 6,00 euros COD charge + 2,00 euros DHL delivery fee)

For orders over 100, - € we deliver within Germany free shipping! *


Within the EU

You do not come from Germany? No problem, we also ship our packages within the European Union. For the standard parcel delivery (payment in advance, PayPal, Sofortüberweisung etc.) we charge a fee of 17, - Euro.

Special rate to Austria: 12, - Euro

Please understand that shipping by cash on delivery abroad is not possible.


Worldwide Shipping

In general, worldwide shipping is possible. The exact shipping costs please ask before ordering your goods. For any applicable processing or customs fees for export/ import to third countries, the customer is in principle responsible.

Note: The company Paintball Shop Hannover GmbH assumes no costs whatsoever.


Our delivery times


Delivery times according to the ad

Article available

The delivery time is 1-2 days. The article is in sufficient quantity in stock and ready to ship.

Few items available

The delivery time is 1-2 days. The article is only in small quantities in stock, but ready to ship.

Article not available 

The item is currently not in stock, but will be ordered immediately. The delivery time is 10-14 days if the article is available from manufacturer. If the article is also not available at the manufacturer, it can sometimes take much longer, up to several months. Please ask therefore the exact delivery time in case of doubt before placing order with us.


Important notes about shipping your order


All orders will be processed as quickly as possible and chronologically, but should there be a delay, we will contact you as soon as possible. The regular transit time for parcel shipping is given by us with 2 days, we ask you to take this into consideration when placing your order. A 24 hour delivery can not be guaranteed. Please note that shipping to packing stations is generally not possible. As we also sell firearms and other articles with FSK18 restriction, we generally do not deliver to packing stations, as there the takeover of the goods by a person of legal age can not be guaranteed. For orders with shipping within Germany, the shipping costs are taken from a goods order value of 100.00 € from us. If the customer wishes to receive cash on delivery, he has to bear the additional cash on delivery fee of 6.00 Euro, as well as the DHL delivery fee of 2.00 Euro. Should the customer make use of his right of withdrawal and the actual order value thereby fall below the limit of 100.00 euros, we reserve the right to postpone the shipping costs in the amount of 6.90 euros later.

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