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Some items require proof of age

DEAR CUSTOMER,

In order to acquire some articles from our assortment (eg Paintballmarkierer, pyrotechnics etc.) the buyer must be of age (18 years). Therefore, we need proof of age. The name of the purchaser and the holder of the proof of age must be identical. If the order is to be sent to another shipping address, we also need the proof of age of the recipient on site. The driver's license is NOT an official identity document and therefore will not be accepted as proof of age!

To prove your age, you have the following options:

UPLOAD YOUR ID DOCUMENT

In our checkout process, you have the option to upload images from your ID card. If you then fill in the fields as described in the picture on the left, there is nothing to stop you from quickly processing your order and shipping your goods.

SENDING THE PROOF OF AGE

Alternatively, you have the option to send us your documents with a separate signature.



IDENTITY CARD / PASSPORT + SEPARATE SIGNATURE NEXT TO IT

We require a separate signed copy of your ID card (front and back). You can send the copy to us by post, fax or e-mail.

 



AGE VERIFICATION BY FAX

If you want to send proof by fax, please set your device to photo, fine or at least light transmission. Please also give your data (name, telephone number, order number) on the fax as security. This is necessary to consult if necessary if a fax is difficult to read. 
Our fax number:  0511/4595998 



PROOF OF AGE VIA SMART PHONE (MOBILE E-MAIL)

If you own a smart phone, you can simply take a photo of the proof of age and send it by e-mail from your smartphone.

E-Mail: kontakt@paintballsports.de 
(subject: proof of age + order number)



PROOF OF AGE BY E-MAIL

Just send us an e-mail with your proof of age attached to the following address:

E-Mail: kontakt@paintballsports.de 
(subject: proof of age + order number)



PROOF OF AGE BY MAIL

You can also send us your proof of age by post to the following address:

Paintball Sports GmbH 
Kopernikustrasse 12a 
30853 Langenhagen 
Germany

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